Privacy Policy | Fana Health (Pty) Ltd

Last updated: 17 June 2026. Fana Health (Pty) Ltd ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes the information we collect through Gigtour, how we use it, and your rights regarding your data.

Information We Collect

Name and contact information
Email address
User-generated content
Device information (device type, operating system, unique device identifiers)
Analytics data (usage patterns, feature interactions, crash reports)

How We Use Your Information

Service Delivery

To provide, maintain, and improve the platform and its features.

Account Management

To manage user accounts, preferences, and authentication.

Security

To detect, prevent, and address security issues and fraudulent activity.

Customer Support

To respond to enquiries, provide support, and resolve issues.

Product Improvements

To analyse usage patterns and improve platform functionality and user experience.

Your Rights

Access your personal data held by us
Update or correct your personal information
Delete your account and associated data
Request a copy of your data (data export)
Withdraw consent for data processing

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. This includes encryption of data in transit and at rest, secure storage infrastructure, strict access controls, and regular security audits. Access to personal data is restricted to authorised personnel who require it for legitimate business purposes.

Compliance

Google Play User Data Policy
Protection of Personal Information Act (POPIA) – South Africa
General Data Protection Regulation (GDPR) Principles
Children's Online Privacy Protections

Privacy Contact

For any privacy-related enquiries, requests, or complaints, please contact us:

Email: privacy@fanahealth.co.za

Privacy Policy – Gigtour