Legal / Child Safety / PNM South Africa
Child Safety and Protection Standards
PNM South Africa — Our commitment to protecting children across all digital platforms.
Zero Tolerance Policy
Fana Health maintains an absolute zero-tolerance policy for any form of child exploitation, abuse, or harmful conduct across all of its digital platforms.
Fana Health (Pty) Ltd is committed to protecting children and preventing abuse, exploitation, and harmful conduct across all of its digital platforms. The safety and wellbeing of minors is a fundamental priority in the design, development, and operation of our products.
All users must comply with platform safety requirements. Any behaviour that violates child safety standards will result in immediate enforcement action.
Our Standards
Zero tolerance for child sexual abuse material (CSAM)
Zero tolerance for grooming behaviour
Zero tolerance for exploitation of minors
User reporting mechanisms for harmful content
Content moderation processes
Account enforcement procedures
Cooperation with lawful authorities where required
Enforcement Actions
Violations of child safety standards may result in:
- Immediate content removal
- Account suspension
- Permanent account termination
- Reporting to relevant South African and international authorities
- Reporting to NCMEC for CSAM-related violations
Report a Safety Concern
If you become aware of any content or conduct that may endanger a child, please report it immediately.
Email: safety@fanahealth.co.za